• General

    • How do I set up an account?

      GoSlotty is a ‘no account’ casino, so registering an account in the traditional sense isn’t needed. If you have a Trustly account, you can simply deposit and get playing in minutes without going through a full registration process.

    • How old must I be to play?

      The legal age to play casino games at GoSlotty is 18, however it may increase depending on where you live.

    • How can I get in touch with you?

      There are many ways to get in touch with the GoSlotty team. The easiest would be to just grab one of our friendly support agents on chat by hitting the chat icon, or by sending an email to support@goslotty.com.

  • Payments

    • What payment methods can I use?

      GoSlotty is a dedicated Trustly Pay n Play casino, which means you need a Trustly account to deposit and withdraw from the casino. Using this payment method means you don’t need to register an account with the casino, KYC is already being handled in the background, and you can deposit and withdraw instantly.

    • How do I deposit at GoSlotty?

      Depositing is a simple process as long as you have a Trustly account set up. All that’s required is for you to enter the amount you want to deposit on the homepage, then select your bank in he provided list and follow the instructions. Once the deposit is complete, your balance will be updated. When you’re done playing you can pause your gameplay, which can be resumed whenever you like.

    • What’s the difference between pausing and withdrawing?

      Pay n Play casinos are different from your usual run of the mill online casinos, so there are features that vary slightly. When you’re done playing your session, you can pause your balance for it to be resumed later, which prevents the need to withdraw and redeposit each time. Think of that as logging in and out in your traditional online casino. When you withdraw your balance, you will need to redeposit again to play.

    • How do I withdraw my winnings at GoSlotty?

      Simply select the withdrawal function and insert the amount you’d like to withdraw. KYC verification will be provided directly from your bank, so there’s no need to hassle with any verification in most cases. Remember that you can only withdraw funds back to the bank account that you used to deposit.

    • Will I be charged when I deposit to the casino?

      No, you won’t. Depositing and withdrawing at GoSlotty is completely on the house and you will not be charged any fees for transacting with us.

    • How long will it take until I receive my funds?

      Withdrawals are instant in most cases, so if this isn’t the case, make sure to contact our staff on live chat.

    • Is my money safe at GoSlotty?

      GoSlotty is fully licensed and regulated by the Malta Gaming Authority – one of the most prominent casino regulators of online gaming. This means that the casino is frequently audited and has passed all requirements laid out by law to protect your funds and operate in a legal and safe environment.

  • User Experience

    • What games can I play here?

      You can find all the best online casino game providers in the world at GoSlotty. We’ve gone through lengths to make sure that our portfolio is both exciting and varied, and we’re sure you’ll find something for you no matter what kind of casino player you are.

      We have more than 1000 games, with providers such as Play’n Go, Microgaming, Yggdrasil, Netent, Big Time Gaming, and many more!

    • What browser do you recommend that I use?

      We strongly recommend that you are using the latest version of Google Chrome when using our website, both on desktop as well as mobile.

  • Responsible Gaming

    • Are there ways I can limit my gambling?

      Of course, and we provide you with many tools to help you make sure it remains under control. You can set deposit limits, wager limits, loss limits, as well as the option to take breaks and exclude entirely. You can find out more about these tools on the responsible gaming page.

    • What can I do if I am playing too much?

      We suggest you take a break immediately, at least while you assess your situation. There are services which provide support too, such as GamCare and Gamblers Anonymous, but we would first and foremost suggest that you limit yourself before anything else. Remember, when the fun stops, it’s time to stop.

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